PRIVACY POLICY

At Creative Vision, we respect your privacy and are committed to protecting the personal data you share with us. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website and purchase our paintings.

1. Information We Collect

We collect information to provide a better shopping experience and fulfill your orders:

  • Personal Identifiers: Name, shipping address, billing address, email address, and phone number.

  • Payment Information: We use secure third-party processors (like Stripe or PayPal). We do not store your full credit card details on our servers.

  • Order History: Details of the paintings you have purchased or viewed.

  • Technical Data: IP address, browser type, and cookies to improve site functionality and marketing.

2. How We Use Your Information

We use the collected data for the following purposes:

  • Order Fulfillment: Processing payments, shipping your artwork, and providing tracking updates.

  • Customer Support: Responding to your inquiries or handling returns/exchanges.

  • Marketing (Optional): Sending newsletters or promotional offers about new collections (only if you opt-in).

  • Legal Compliance: Preventing fraud and meeting tax or regulatory requirements.

3. Data Sharing and Third Parties

We do not sell your personal information. We only share data with essential service providers:

  • Shipping Partners: To deliver your paintings to your doorstep.

  • Payment Processors: To securely handle transactions.

  • Analytics Providers: To understand how visitors interact with our gallery.

4. Cookies and Tracking

Creative Vision uses cookies to remember your cart items and personalize your experience. You can choose to disable cookies through your browser settings, though some features of the store may not function correctly.

5. Data Security

We implement industry-standard security measures, including SSL encryption, to protect your data. While we strive for 100% security, please remember that no method of transmission over the internet is entirely infallible.

6. Your Rights

Depending on your location (such as GDPR or CCPA jurisdictions), you may have the right to:

  • Access the personal data we hold about you.

  • Request the correction or deletion of your data.

  • Withdraw consent for marketing communications at any time.

7. Contact Us

If you have questions regarding this Privacy Policy or your data, please contact us at:

Support Email: [Insert Email Address]

Address: New Delhi, India

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